I needed help dealing with my water heater. Did a great job.
I went to their place of business during their supposed business hours 5 different days 5 different times and no one was there. Very disappointing and very unprofessional!
Very unprofessional and uncourteous on the phone, and unhelpful. Our basement recently flooded due to a sump pump breaker issue, unrelated to the pump itself. Told the guy that Id please like an audible alarm installed on the high level as a precaution to prevent recurring overflowing until electrician can come to install a dedicated circuit, as the restoration company requires their drying fans going continuously which is occasionally tripping out the breaker for the pump. (Its impractical to run 10 extension cords downstairs) In my mind this is an emergency, as it keeps reflooding our floor. I was told nobody was available until at least next week to help me. This job literally would have taken them five minutes, and potentially been a huge aid in the time period of our basement drying and repairs. Our house is five minutes from their shop. Do not waste your time with this company
Great costumer service! Mix my furnace rally fast! Thanks
Chris left us in the lurch for a service appointment on our gas heater. He showed up 5 hours early without calling even after I told him we had dental appts. in town. He suggested he'd just stay and lock up when he left. We have pets that could easily slip out and disappear with strangers here, so we asked him to come back at the scheduled appt time. He agreed. Didn't show. Said he can't come back for 2 months. Very unprofessional and disappointing.
Kootenay Plumbing & Heating is a Canadian Plumber based in Castlegar, British Columbia. Kootenay Plumbing & Heating is located at 713 13 St, Castlegar, BC V1N 2K6, Canada.
Please contact with Kootenay Plumbing & Heating using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kootenay Plumbing & Heating opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Plumber in Castlegar
You Might Also Consider