I called to see if they had an ultrasound machine. Receptionist told me they only used it for their own client's so I inquired about becoming a new client and the receptionist with attitude, after telling her my current vet believed she had a bleeding tumor in her kidney said "Well we are busy.... we couldn't even see her for two weeks" which would have been okay but her attitude was horrendous! I commented that I felt it was not a good way to conduct conversation to potential clients and she very rudely said"sorry you feel like that!" And hung up on me. Never will I give them my business.... no compassion to the pain my dog was in. I was not looking for special treatment, however when inquiring with a business I would expect more cordial and professional treatment. Get a new receptionist!!
We recently discovered this veterinary clinic due to a pet emergency and I have to say we received top notch professional and friendly service the entire time. We have now moved all our pet needs here. Great job!
Always so caring with our cats.
Very responsive to acute situations, accommodated us and our aging male cat for his urinary problem first thing Monday. All the staff are very friendly and helpful. The technicians and the vet herself were very attentive and showed great concern for our cat Oscar. They tried their best to make him as comfortable as possible, while trying their best to keep our cost down and our wait time to a minimum. They also take into account the distance we must go to visit them (about an hour drive through the mountains). I would recommend them to all my friends and acquaintances.
Kristi and the staff at C.V.H. are the absolute best. They treat Ruby like their own. I highly recommend them to anyone looking for a vet.
Castlegar Veterinary Hospital is a Canadian Veterinary Care based in Castlegar, British Columbia. Castlegar Veterinary Hospital is located at 4340 Minto Rd, Castlegar, BC V1N 4B3, Canada.
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